Collections with Care

Collections Built for
Recurring Revenue Industries

Generic collection agencies take whatever debt they can get: auto, credit card, utilities, services, all mixed together.

The result is generic outreach, generic results, and staff who don’t understand your billing cycle, your customers, or the relationships you’ve worked to build.

A.R.M. Solutions specializes. We work with commercial service businesses, home services companies, healthcare providers and other specialty industries that bill on recurring cycles. Recurring service companies simply can’t afford to sacrifice customer relationships to recover a balance.

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By the Numbers

800+

Active clients across recurring billing industries

Exclusive trade association endorsements: NPMA, NWRA, NPGA

$9.2B+

Placed across all A.R.M. Solutions programs

20+

Years in commercial and consumer collections

Operations manager reviewing account dashboards at a service company office, service fleet visible outside

Why It Matters

Why Industry Specialization Matters in Collections

There are approximately 7,000 collection agencies in the U.S. Around 5,000 have five or less employees. Most take any debt they can get.

That means a lot of agencies working accounts they don’t understand, in industries they don’t know, with outreach that’s designed for neither.

A.R.M. Solutions recruits staff from the industries we serve. Our collectors understand seasonal billing, recurring service agreements, and the customer dynamics specific to the verticals we work. That knowledge speeds recovery, reduces complaints, and protects the relationships your business depends on.

Industries We Serve

Find Your Industry

Commercial

Your clients are businesses. They pay on invoices, operate on net terms, and represent long-term relationships you can’t afford to damage. Commercial collections requires B2B expertise, not consumer tactics.

Invoice disputes, slow pay, and contract compliance issues handled by specialized commercial collections experts.
Diplomatic outreach protects client relationships that drive referrals and repeat business.
Flat fee and contingency programs for commercial portfolios of any size.

Learn About Our Commercial Collections

Home Services

Pest control, waste management, lawn care, propane, HVAC, and plumbing companies share a common problem: recurring billing, high customer volume, and small-to-mid balances that traditional agencies ignore.

Exclusive endorsed partner of NPMA, NWRA, and NPGA.
86% resolution rate for a national pest control company using CARE.
53%+ resolution rate for a national waste hauler using Flat Fee.

Learn About Our Home Services Collections

Medical and Healthcare

Patient billing requires HIPAA compliance, diplomatic outreach, and a clear understanding that the patient relationship is different from every other collections context.

HIPAA-compliant across all programs and all staff.
Two-phase approach: Flat Fee pre-collection followed by intensive contingency.
14% cost to resolve a one-year-old hospital portfolio vs. 50% industry standard.

Medical and Healthcare Collections

Why A.R.M. Solutions

What Sets A.R.M. Solutions Apart from a General Collections Agency

Recruited from your industry

Our staff is recruited from the industries we serve. Pest control companies have a very different AR queue than propane distributors or healthcare systems. We understand the differences.

Three exclusive trade association endorsements

A.R.M. Solutions is the exclusive endorsed collection partner of the NPMA, NWRA, and NPGA. These aren’t marketing partnerships. They’re formal endorsements from national trade associations.

No cherry-picking

Every account gets worked, regardless of balance size. A $75 invoice gets the same structured outreach as a $7,500 one. Traditional agencies skip the small ones.