Collections Built for
Home Services We Depend On

Pest Control

Recurring service agreements mean your customers expect ongoing protection. When they miss a payment, the clock is running on both the balance and the relationship. Get to them early, in your name, with outreach that resolves the balance and keeps the customer.

• A.R.M. Solutions is the exclusive endorsed collection partner of the National Pest Management Association (NPMA).
• 86% average resolution rate for a national top 100 pest control company using the CARE program.
• 67% of flat-fee pest control accounts resolved at under 6% cost, more than 4 times the national average recovery rate of 16.2%.
• No cherry-picking. A $75 mosquito treatment invoice gets the same outreach as a $750 commercial contract balance.

Waste Management

Residential and commercial waste accounts come in high volume with small balances. Your billing team can’t chase all of them and traditional agencies skip the small ones. A.R.M. Solutions doesn’t.

• A.R.M. Solutions is the exclusive endorsed collection partner of the National Waste and Recycling Association (NWRA).
• 53%+ of accounts resolved for a national waste hauler using the Flat Fee program. More than 3x the national average recovery rate of 16.2%.
• 15,000 customers contacted within 24 hours of placement for one waste management client.
• Under 8% cost to collect vs. 30 to 40% with traditional contingency agencies for the same client.

Lawn Care and Landscaping

Lawn and landscaping businesses face specific collections challenges: seasonal billing spikes, lapsed payments on recurring contracts, accounts that stay delinquent for multiple service periods. Most lawn care companies have a pile of small balances they’ve written off as not worth chasing.

A.R.M. Solutions’ flat-fee model makes small-balance account recovery worth pursuing. Our CARE program outreach begins 0 to 90 days after a missed payment, before customers mentally end the relationship. Auto-pay conversion, included in CARE, actively promotes autopay enrollment, reducing future delinquency at the source. Our contingency collections program provides seasonal portfolio clean-ups with a No Recovery, No Fee promise.

Propane and Fuel

Propane distributors face AR challenges general collection agencies aren’t built for. Seasonal billing cycles, budget plan disputes, and customers who switch fuels and disappear with open balances require a partner who understands how your business works.

A.R.M. Solutions is the exclusive endorsed collection partner of the National Propane Gas Association (NPGA). Our Flat Fee program works every account equally, from small residential deliveries to large agricultural balances. For aged seasonal accounts, contingency collections are available with a No Recovery, No Fee promise.

HVAC and Plumbing

HVAC and plumbing companies do the work, invoice immediately, then spend months chasing payments on small balances. Service call balances are often small. Customers who don’t pay often still call for service.

• A.R.M. Solutions integrates directly with ServiceTitan, the platform used by most HVAC and plumbing operators, allowing accounts to be placed without reformatting or manual uploads.
• 1st Party CARE contacts your customers as your company, before accounts become a third-party issue.
• Flat Fee program works every account in your queue, from a $150 service call to a $5,000 equipment installation.
• 20+ software integrations mean A.R.M. Solutions connects with your existing billing system.